MICROSOFT QUICKIES:
Microsoft released Office XP Service Pack 2 on August 21, finally repairing a large list of bugs and security holes. The 15MB update, which is fairly minor in comparison to previous Office service packs, combines previously released patches for Outlook, Word, and Excel into a single package. The update also corrects annoying flaws in foreign language versions of Office and other small problems like reversed images and scrollbars missing from some applications. Office XP was launched with little fanfare in May 2001.
Fresh from merging with Compaq and desperate to grow the services side of its business, HP recently became the sole provider of helpdesk support to all of Microsoft's employees. The new contract gives HP access to Microsoft's 61,000 U.S. workers in addition to the 11,000 global employees it was already under contract to serve.
Taiwan's Fair Trade Commission has launched an investigation into Microsoft's business practices in that country. According to reports, Taiwanese companies are complaining that Microsoft's subsidiary there forces them to sign long-term contracts that restrict their abilities to use competing products. Officials from Microsoft have so far refused to comment about the charges.
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